SortedMate

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Delete your SortedMate account

Applies to the SortedMate app, published by Joe Sebastian Soto Laguna (ABN 88 526 598 937).

You can permanently delete your SortedMate account and all of its associated data at any time. There are two ways to do it.

Option 1 — Delete from inside the app (fastest)

1. Open SortedMate and sign in.
2. Go to Settings.
3. Tap Delete account.
4. Confirm. Your account and data are removed immediately.

Option 2 — Request deletion by email

1. Email sortedmateau@gmail.com from the address linked to your account.
2. Use the subject line “Delete my account”.
3. We verify ownership of the account and delete it within 7 days.

What data is deleted

When your account is deleted, we permanently and irreversibly remove all data associated with it, including:

Data	What happens	Retention
Account details (email address)	Permanently deleted	Removed immediately (Option 1) or within 7 days (Option 2)
Expenses and income records	Permanently deleted	Removed immediately / within 7 days
Receipt images and uploaded documents	Permanently deleted from storage	Removed immediately / within 7 days
App settings and preferences	Permanently deleted	Removed immediately / within 7 days

What we may retain

We do not keep your expense data after deletion. We may retain a minimal record of a subscription transaction (for example, an invoice reference) only where Australian tax and accounting law requires it, for the legally mandated period. These records do not include your receipt images or expense entries.

If you have any trouble deleting your account, contact us at sortedmateau@gmail.com and we will help.